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Supplier Relationship Management (SRM)

In today’s competitive and fast-evolving supply chains, the strength of your supplier relationships directly impacts quality, cost, innovation, and resilience. This hands-on training program empowers leaders to transform supplier relationships from transactional to strategic partnerships. Participants will learn how to align procurement strategies with business goals, build collaborative value chains, and drive sustained performance from their suppliers.

4700£

Target Audience

This course is specifically designed for:

  • Procurement and sourcing professionals 

  • Supply chain managers and analysts 

  • Vendor relationship and category managers 

  • Operations and production executives 

  • Senior leaders seeking to optimize supplier-driven value

Learning Objectives

By the end of this training, participants will be able to:

  • Design and implement a strategic supplier relationship management framework

  • Segment suppliers based on value, risk, and performance 

  • Apply negotiation and collaboration techniques for win-win outcomes 

  • Monitor, measure, and improve supplier performance using KPIs 

  • Build trust-based partnerships that foster innovation and agility

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Module 1: M&A Strategy and Deal Rationale

  • Identifying strategic drivers behind acquisitions and mergers

  • Differentiating between horizontal, vertical, and conglomerate strategies

  • Understanding market positioning, synergies, and growth scenarios

  • Evaluating build vs. buy decisions

  • Real-life case studies of successful and failed deals

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Module 2: Target Identification and Due Diligence

  • Establishing acquisition criteria and target screening methods

  • Financial, operational, legal, and cultural due diligence best practices

  • Red flags and risk mitigation strategies

  • Conducting commercial assessments and strategic fit analysis

  • Tools and templates for structured due diligence

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Module 3: Valuation and Deal Structuring

  • Methods of business valuation: DCF, multiples, precedent transactions

  • Deal financing options: equity, debt, hybrids

  • Structuring earn-outs, warranties, and indemnities

  • Tax considerations and cross-border implications

  • Negotiation tactics and value protection mechanisms

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Module 4: Legal and Regulatory Framework

  • Overview of legal steps in the M&A process

  • Competition law, antitrust issues, and regulatory clearance

  • Cross-border transaction complexities and compliance

  • Drafting key legal documents: LOIs, term sheets, SPAs

  • Managing external advisors: lawyers, auditors, investment banks

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Module 5: Post-Merger Integration and Value Realization

  • Cultural integration and change management

  • Aligning leadership teams and operating models

  • Synergy capture and KPI monitoring

  • Communication strategies for internal and external stakeholders

  • Lessons learned and post-deal review techniques

    • What is SRM and why it matters in modern supply chains 

    • The shift from transactional to collaborative supplier models 

    • Strategic alignment of SRM with business goals 

    • Maturity models and SRM frameworks 

    • Governance structures for SRM success

    • Criteria for supplier segmentation

    • Risk/value mapping techniques 

    • Tailored engagement strategies by supplier type 

    • Key supplier identification and investment logic 

    • Lifecycle management and relationship mapping

    • Setting clear supplier performance expectations 

    • Defining and tracking SRM KPIs 

    • Scorecards and performance dashboards 

    • Managing underperformance and escalation paths 

    • Using data to drive continuous improvement

    • Win-win negotiation tactics in long-term partnerships 

    • Joint value creation and co-innovation 

    • Strategic reviews and collaboration frameworks 

    • Building alignment through service level agreements (SLAs) 

    • Fostering innovation through supplier-led initiatives

    • SRM software and digital enablers 

    • Real-time collaboration and visibility tools 

    • SRM in ESG, sustainability, and responsible sourcing 

    • Trends in supplier diversity, resilience, and transparency 

    • Building an adaptive SRM strategy for future disruption

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Approach

  • Real-life case studies from global supply chains 

  • Interactive group work and supplier mapping exercises 

  • Negotiation role-plays and scenario simulations

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Delivery Format

Duration

3, 5, 10 Days

Language

English, Spanish, German, Portuguese, French.

Wins – What You Gain

  • Drive strategic value beyond cost savings through strong supplier partnerships 

  • Gain tools to proactively manage performance and minimize supply risk 

  • Foster supplier-led innovation and enhance competitiveness 

  • Build a future-ready SRM capability within your organization 

  • Strengthen your leadership profile in supply chain strategy

Why Attend This Course

Approach

  • Real-life case studies from global supply chains 

  • Interactive group work and supplier mapping exercises 

  • Negotiation role-plays and scenario simulations

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